Compassionate Homecare in Ottawa You Can Trust
Your Home, Your Comfort, Your Independence.
Soins à domicile empreints de compassion à Ottawa, en toute confiance.
Votre domicile. Votre confort. Votre autonomie
.

CTA 
📞 Call Now: 343-753-6434
👉 Free Consultation Available


Personalized, respectful care to help your loved ones live safely and comfortably at home.
Des soins personnalisés et respectueux pour aider vos proches à vivre en toute sécurité et dans le confort à domicile.
 
Why Choose Us
✔ Compassionate, trained caregivers
✔ Flexible scheduling
✔ Inclusive & respectful care
✔ Serving Ottawa families


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 Services 


  • Companionship
  • Respite Care
  • Overnight Care
  • Personal Care/Support & Mobility Support
  • Short-Term & Emergency Care


About Us

Friends & Allies Homecare Services provides respectful, inclusive, non-medical support to adults and seniors, helping them live safely and comfortably at home.

Friends & Allies Homecare Services offre un accompagnement non médical, respectueux et inclusif aux adultes et aux aînés, afin de leur permettre de vivre en toute sécurité et confort à domicile.
Embracing diversity in health homecare 
Friends & Allies Homecare in Ottawa provides compassionate, LGBTQ+ inclusive non-medical home care for adults and seniors.
 
Our services include gap-filling personal support worker (PSW) support, urgent PSW assistance, and responsive PSW coverage to ensure timely, reliable care. 

We celebrate diversity and deliver care that respects every individual’s unique background and needs.





Friends & Allies Homecare Services is here to support you and your family with compassionate, professional home care — when and where you need it most. Friends & Allies Homecare Services est là pour vous et votre famille avec des soins à domicile professionnels et bienveillants — quand et où vous en


ALEX K. TSHILEO

TEAM1

Founder of Friends & Allies Homecare brings over two decades of patient-centered healthcare expertise to our community. Holding a master’s degree in health professionals’ education from the University of Ottawa and a Master's in Medicine, he is an International Medical Graduate with extensive experience in Central and Southern African regions. His commitment to enhancing respect and care for diverse populations is further evidenced by his: Membership in the Canadian Association of Medical Education (CAME, #668). Strong understanding of the Health and Supportive Care Providers Oversight Authority (HSCPOA), ensuring regulatory compliance. Active involvement in professional organizations including: Southern African HIV Clinician Society (SAHIVCS) International Dermoscopy Society (IDS) Medical Council of Zambia (MCZ): 4482 Botswana Health Professionals Council (BHPC): HP00000298 Conseil National de l’Ordre des Medecins de la RDC (CNOM): 3424 Volunteerism with the University of Ottawa Skills and Simulation Center (UOSSC) and the Canadian and Zambian Red Cross. Medical Identification Number for Canada (MINC): CAMD-0178-8006 YOUR FEEDBACK IS VITAL TO US

Jean Claude Kabemba

Son
     

Bonjour Friends & Allies, Les mots me manquent pour exprimer toute ma gratitude pour les soins et l’attention que vous avez apportés à mon père. Votre présence, votre patience et votre bienveillance ont fait une différence immense pour lui et pour toute notre famille. Merci d’avoir été là dans les moments difficiles, merci pour votre professionnalisme, et surtout merci pour votre humanité. Nous n’oublierons jamais ce que vous avez fait pour lui. Avec toute ma reconnaissance, Merci.

Ngoie Manga Fabien

Visitor
    

J’ai une grande confiance en l’équipe. Le personnel a offert un service remarquable à un membre de ma famille, avec sérieux, respect et beaucoup de bienveillance. Nous leur en sommes profondément reconnaissants

Jean Martin

Family Member of a Senior
    

“Friends & Allies provided exceptional care for my father. The team was patient, respectful, and truly treated him like family. Their support brought us peace of mind during a difficult time.”

Therese Carine

Fille
    

“Un service bilingue impeccable. L’équipe a pris soin de ma mère avec douceur et respect. Merci pour votre professionnalisme et votre humanité.”

Kennedy Mukendi

Visitor
     

Je suis très contant de vous . Je viens de constaté que au monde il y a des gents qui sont près pour aider les autres en sacrifiant leurs temps, moyens pour trouver solution et donner sourire aux autres .

Emery Tanga

Congolese Community
     

“Thank you to the entire Friends & Allies team for your dedication. It’s rare to find a homecare service that combines compassion, expertise, and true community values.”

C.Peter

Client
     

“As an LGBTQ+ person, finding safe and affirming care matters. Friends & Allies made me feel respected from day one. Their kindness and professionalism exceeded my expectations.”

M.M

FOUNDER
     

“Their companionship visits brightened my days. I felt heard, respected, and never alone. This service has truly improved my quality of life.”

H.W

TEAM
     

I strongly recommend Friends & Allies Homecare Services to anyone needing extra care, noting that the agency provides professional, timely, and personalized support that treats clients with dignity, as if they were family. They highlight the founder’s kindness, bilingual communication, and extensive medical expertise, expressing full confidence that the company can create reliable, achievable care plans for clients and their loved ones. I encourage others to contact Friends & Allies to experience the high‑quality, compassionate care the agency offers.

W.H

TEAM

.Thank you so much to all the staff at Friends & Allies — excellent work! I truly appreciate the care and dedication you provide. I’m excited to see your upcoming office expansion. As a small suggestion, adding French to your website would make your services even more inclusive and accessible to the community.Wishing you all a wonderful day!

H.W

TEAM
     

“The telehomecare check‑ins are a lifesaver during winter storms. I always felt supported, even when in‑person visits weren’t possible. Truly reliable service.”


We have started with a wide range of services, including personal care (grooming, hygiene), companionship and social support, household assistance, then will follow specialized health homecare (skilled nursing, post-hospitalization, palliative care).
We value diversity and respect the unique needs of individuals from all backgrounds. Our caregivers are trained to provide culturally sensitive and inclusive care
We offer a free consultation to assess your specific needs and create a personalized care plan..
We strive to accommodate diverse language needs. Please let us know your language preferences, and we will do our best to provide a suitable caregiver.
Yes, all our caregivers are trained, experienced comprising also of International medical graduates, International Educated Nurses We also emphasize ongoing medical education for our specialized health homecare staff
We believe that everyone deserves to age with dignity, respect, and personalized care. Our services are designed to create a safe, affirming environment where LGBTQ+ seniors feel valued. Our caregivers receive LGBTQ+ cultural competency training and provide compassionate, non-judgmental care tailored to each client’s unique needs.

Informed care means providing safe, respectful, and personalized homecare based on each client’s needs, preferences, and health goals

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Learn how simulation-based training enhances safety and quality in homecare and telehomecare, preparing caregivers and nurses to deliver confident, competent, and compassionate support.

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Learn how planetary health connects to homecare, and how Friends & Allies Homecare Services integrates sustainability and eco‑friendly practices into daily care at home.

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